Terms & Conditions

Policies, Terms, and Conditions of PHENOMENASHOP Online Store

Introduction

1.1

Welcome to PHENOMENASHOP an online store dedicated to the sale of all related to gifts, souvenirs,antiques, silver, rugs &carpets, locally hand-made products with wide range of aromatic substances used by the ancients like amber, myrrh and incense. These policies, terms, and conditions apply to all purchases made on our online store. By making a purchase, you agree to these policies, terms, and conditions. If you do not agree with any of them, you will not be able to make a purchase on our store.

1.2 We reserve the right to update, modify, or change these policies, terms, and conditions at any time and without prior notice. It is the user’s responsibility to periodically review these terms and conditions to be aware of any changes.

Store Information

2.1

PHENOMENASHOP registered in Jordan, Our Income & tax identification number is 16538838.

2.2 The address of our online store is Jordan – Petra. If you need to contact us, you can do so through our email address sales@phenomenashop.com .

Prices and Payments

3.1 All prices displayed on our online store are in USD and include value-added tax (VAT).

3.2 We accept the following forms of payment: Mastercard, Visa, American Express and UnionPay International Payment Cards from all over the world, Paypal & Wire Transfer.

3.3 Payment will be made at the time of purchase. Once payment has been made, a confirmation email will be sent to the user.

Shipping and Delivery

4.1 Products will be shipped to the address provided by the user at the time of purchase. The shipping cost will be calculated based on the delivery address and the weight of the product.

4.2 We make every effort to deliver products within the timeframe indicated in the product description. However, we are not responsible for delays caused by the shipping service provider.

4.3 The user is responsible for providing an accurate and complete delivery address. If the package is returned to our store due to an incorrect or incomplete address, the user will be responsible for the reshipping costs.

4.4 If the package is lost during shipping, we will do our best to resolve the issue.

Returns and Refunds

5.1 If the user is not satisfied with their purchase, they can return the product within [15] days from the date of delivery. The product must be in the same condition as when it was received, unused, and in its original packaging.

5.2 The user is responsible for the return shipping costs. Once we have received the product, we will provide a full refund within 7 days.

5.3 Returns of customized products or products that have been used will not be accepted.

Intellectual Property

6.1 All content on our online store, including images, texts, and designs, is the property of PHENOMENASHOP.Com and is protected by intellectual property laws.

6.2 Reproduction, distribution, display, transmission, or exploitation of any content from our online store without our express written permission is prohibited.

Privacy

7.1 We are committed to protecting the privacy of our users. For more information on how we handle your personal information, please refer to our Privacy Policy.

Limitation of Liability

8.1 We are not liable for any direct, indirect, incidental, special, or consequential damages that may result from the use or inability to use our online store.

8.2 We do not guarantee that our online store is free of errors or viruses, or that access to it will be uninterrupted.

8.3 In no event will our liability exceed the purchase price of the product in question.

Applicable Law and Jurisdiction

9.1 These policies, terms, and conditions will be governed and interpreted in accordance with the laws of Jordan, without giving effect to any provisions on conflict of laws.

9.2 Any dispute arising in connection with these policies, terms, and conditions will be exclusively resolved in the courts of Maan, Jordan.

General Provisions

10.1 These policies, terms, and conditions constitute the entire agreement between the user and PHENOMENASHOP regarding the use of our online store and supersede any prior agreements.

10.2 If any provision of these policies, terms, and conditions is deemed invalid or unenforceable, that provision will be interpreted to reflect, to the greatest extent possible, the original intent of the parties, and the other provisions will remain valid and enforceable.

10.3 The failure to exercise any right or provision of these policies, terms, and conditions will not constitute a waiver of such right or provision.

Last Updated: 2024

Conclusions

It is important for an online store to publish its policies, terms, and conditions to protect both the company and its customers. These terms establish the rules and conditions governing the relationship between the online store and its customers. By publishing these policies, terms, and conditions, the online store is creating a legally binding agreement with its customers and clearly communicating the rules and expectations of the company.

This is important because it helps prevent misunderstandings or future conflicts between the company and customers. For example, the terms and conditions can set shipping and return policies, product warranties, data protection, and intellectual property protection. If these terms and conditions are not clearly published, customers may have incorrect expectations, and conflicts that can be harmful to both parties may arise.

Additionally, publishing policies, terms, and conditions also helps protect the company in the event of potential litigation or legal disputes. If a customer lodges a complaint or claim, the online store can use the terms and conditions to protect itself and demonstrate that it has fulfilled its contractual obligations.

In summary, publishing policies, terms, and conditions in an online store is important for establishing clear expectations between the company and customers, avoiding misunderstandings and conflicts, protecting the company, and creating a legally binding agreement